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Powell-Cope G, Nelson AL, Patterson ES. Patient care technology and safety. In: Hughes RG, ed. Patient Safety and Quality: An Evidence-based Handbook for Nurses. Rockville, MD: Agency for Healthcare Research & Quality (AHRQ); 2008.
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Maximilian J. Johnston, Sonal Arora, Dominic King, Nick Sevdalis, and Ara Darzi are affiliated with the Imperial Patient Safety Translational Research Centre (www.cpssq.org), which is funded by the National Institute for Health Research (40490), UK. The funders had no role in the study. The other authors declare no conflicts of interest.
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- Ensuring safe communication in health care: a response to Johnston et al on their paper “Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams”The American Journal of SurgeryVol. 211Issue 1
- PreviewWe read with interest the article by Johnston et al1 on the clinical role of the WhatsApp messaging service. Johnston et al concluded that WhatsApp represents a safe, efficient communication technology. While this research adds to the growing body of evidence on the usefulness of instant messaging in a clinical setting, it provides no evidence toward its safety.2,3
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- WhatsApp with patient data transmitted via instant messaging?The American Journal of SurgeryVol. 211Issue 1
- PreviewWe read with interest “Johnston et al.’s” article regarding the use of an instant messaging service (WhatsApp) to improve communication within the surgical team.1 As demonstrated by the authors, application of an instant messaging platform in everyday clinical practice provides an efficient and economical alternative to the traditional pager system. Furthermore, it helps to break down previously held hierarchical barriers between junior and senior members of the team. We support this innovation.
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