Compromised employee wellness and the relationship to workplace culture have received
increased attention across all industries and economic sectors, and healthcare should
be no exception.
1
In this important study, Grover and colleagues evaluate and characterize the incidents
of mistreatment at their institution experienced by residents and faculty.
2
A critical self-study of this nature provides a cornerstone for understanding workplace
culture at any healthcare organization. Among members of the Department of Surgery,
the authors discovered that nearly half of all residents and more than one-quarter
of faculty surgeons experienced some form of mistreatment, and that reporting of mistreatment
was low for a variety of reasons.
2
In a larger context, the findings of this study draw a concerning relationship between
individual “bad” behaviors such as public humiliation and embarrassment, and the tolerance
for these transgressions within this workplace and learning environment. Although
this study summarizes the experiences of individuals within one Department at one
center, they are emblematic of implicit issues and explicit challenges facing healthcare
teams across contexts.
3
,4
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References
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Article info
Publication history
Published online: May 15, 2020
Accepted:
May 12,
2020
Received in revised form:
May 11,
2020
Received:
May 8,
2020
Identification
Copyright
© 2020 Elsevier Inc. All rights reserved.
